Workday Inc. (NASDAQ: WDAY), a leader in enterprise cloud applications for finance and human resources, has announced the successful implementation of Workday Human Capital Management (HCM) and Workday Peakon Employee Voice at IAG Loyalty. The collaboration marks a significant step in IAG Loyalty’s journey to optimise HR processes, improve employee engagement, and support its growing global member network of over 40 million.
Advancing People Operations with Unified Technology
With over 125 partners across diverse industries like travel, retail, and hospitality, IAG Loyalty recognised the need for efficient, real-time HR management. By adopting Workday’s advanced platform, IAG Loyalty can now centralise its people operations, allowing employees to access essential HR information and data insights from a single source. This streamlining of HR functions will simplify payroll, benefits, and recruitment processes, improving both organisational efficiency and employee satisfaction.
Helen Miller, Chief People Officer at IAG Loyalty, highlighted the impact, stating, “Workday will empower our teams to access everything from pay and leave to expenses and recruitment details all in one place. With its AI-driven capabilities, we’re driving change through actionable insights that enhance the employee experience, which is vital in this dynamic industry.”
Key Benefits of Workday HCM Implementation
The deployment of Workday HCM replaces IAG Loyalty’s previously fragmented HR systems, bringing numerous advantages:
- Streamlined HR Operations: Consolidating core HR needs including payroll, talent management, and learning and development enables greater end-to-end visibility and coordination.
- Data Accuracy and Real-Time Insights: Through AI and machine learning, the platform provides precise, up-to-date analytics that support informed decision-making and help the organisation identify trends.
- Employee Empowerment and Engagement: Self-service tools give employees greater autonomy in managing their HR-related tasks, reducing administrative burdens and allowing them to focus on value-adding responsibilities.
Enhancing Employee Engagement through Workday Peakon
An essential part of IAG Loyalty’s strategy for improving employee experience is implementing Workday Peakon Employee Voice. This feature enables IAG Loyalty to:
- Gather Real-Time Feedback: By conducting regular pulse surveys, the platform provides leaders with timely insights into employee sentiment and morale.
- Identify Key Themes and Address Concerns: AI and natural language processing help identify important trends and themes, enabling proactive responses.
- Build a Positive Workplace Culture: Acting on employee feedback fosters a supportive environment, boosting engagement and loyalty.
By integrating employee feedback into daily operations, IAG Loyalty aims to create a responsive and inclusive work culture, empowering its workforce and building stronger employee loyalty.
Driving Innovation and Embracing Change
The successful deployment of Workday HCM highlights a shared commitment between IAG Loyalty and Workday to adopt innovative solutions that drive organisational growth. Both companies promote a culture that embraces change and seeks continuous improvement through real-time data and technology.
Daniel Pell, CEO, UKI, Workday, explained, “Our collaboration with IAG Loyalty reflects our shared value of data-driven decision-making. Through Workday, IAG Loyalty can utilise advanced analytics and AI to simplify processes, identify trends, and make informed strategic decisions that foster lasting growth.
A Partnership for the Future
This deployment is a milestone for IAG Loyalty as it moves towards a more efficient and engaging HR approach. As part of its commitment to supporting small businesses and trade partners, IAG Loyalty looks forward to growing with Workday’s technology, continuously improving employee experience and operational efficiency.
