Xurrent™, a leading software provider for service management, has officially launched its new brand, previously known as 4me™, marking a major shift in its expansion efforts across the UK and Ireland. This rebranding reflects the company’s dedication to enhancing its service offerings for local businesses, using advanced AI and innovative solutions to revolutionise how IT and service management is done.
Empowering IT and Managed Service Providers
Xurrent™ is designed to be an easily implementable platform that supports IT teams and managed service providers (MSPs) in optimising their service delivery. By automating workflows and streamlining processes, the platform helps businesses manage their operations more efficiently, ensuring they can quickly adapt to changing market conditions. Built with AI-driven technology, Xurrent™ enables organisations to deliver more predictable service outcomes and maintain a competitive edge.
Kevin McGibben, CEO of Xurrent™, highlighted the importance of this rebranding, saying, “Our transition to Xurrent is a significant step forward, reflecting our commitment to better serving businesses in the UK and Ireland. The new brand embodies our focus on providing cutting-edge, AI-enabled service management tools that help companies adapt, deliver exceptional service experiences, and achieve long-term success in today’s dynamic environment.”
Collaborating with Key Partners to Drive Innovation
A key element of Xurrent™’s success has been its close collaboration with partners like SCC and Revo, two firms that have played an instrumental role in helping to deliver Xurrent’s innovative solutions to clients in multiple sectors. These partnerships are central to Xurrent’s strategy for delivering top-tier service management across various industries.
Dennis Badman, CEO of SCC UK, noted the positive impact Xurrent™ has had on their clients. “Xurrent’s platform has allowed us to significantly improve the operational efficiency of our clients. Its AI capabilities streamline even the most complex workflows and enable faster, more reliable service delivery. For enterprises looking to stay competitive, the speed of implementation—often under 90 days—is a game-changer.”
Simon Martin, CEO of Revo, praised the platform’s flexibility, saying, “Our customers across Great Britain have benefited greatly from Xurrent’s low-code, pre-configured features. The platform delivers rapid value, making it easier for businesses to improve service management and stay ahead of market demands. Xurrent™ is helping companies reimagine how they deliver services, ensuring they remain agile and responsive to customer needs.”
Showcasing at Gartner IT Symposium/Xpo 2024
To further its reach, Xurrent™ will showcase its technology at the upcoming Gartner IT Symposium/Xpo, taking place in Barcelona from 7-11 November 2024. As an exhibitor, Xurrent™ will demonstrate how its platform helps businesses modernise their service management and IT operations.
The event will provide Xurrent™ with the opportunity to connect with industry leaders and display the capabilities that make the platform a pivotal tool for digital transformation. It will also highlight how Xurrent™ is positioning itself as a key player in shaping the future of IT service management in the UK and Ireland.
A New Chapter for Service Management
Xurrent™’s rebrand marks a new era in service management, offering a smarter, more agile way for businesses to streamline their operations. With a focus on AI-driven automation, rapid deployment, and customer-centric solutions, Xurrent™ is set to become a cornerstone for organisations looking to navigate the complexities of today’s digital economy.
